If you haven't received your Motorscan vehicle history report, consider the following steps:
Check Your Email Inbox and Spam Folder: The report is typically sent to the email address provided during purchase. Ensure it hasn't been filtered into your spam or junk folder.
Verify the Provided Email Address: Confirm that the email address you entered during the transaction is correct. An incorrect email can result in non-delivery.
Allow for Processing Time: While reports are usually delivered promptly, occasional delays can occur due to system processing.
Contact Motorscan Support: If you've checked the above and still haven't received your report, reach out to Motorscan's customer support at help@motorscan.co.uk for assistance.
For future reference, consider creating an account on the Motorscan website. This allows you to access your reports directly from your account dashboard, providing an alternative to email delivery.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article